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Some of the most common questions we are asked are answered below. If you cannot find the answer you are looking for please get in touch.
You can buy direct through our website and we also have a network of stockists.
A number of factors may determine which product is best suited to your dog, including age, sex and level of activity. You can find out more about each individual products via the range pages. If you’d like to discuss your feeding requirements in detail, please contact us here.
Once the puppies have been weaned from the mother, she can go back onto her previous Masters Food, always make sure this change is made gradually.
When it comes to the puppies they can step up to Eclipse Active & Growth from 6 months of age.
All Masters Dog Foods are made in the UK at a dedicated manufacturing site in Lincolnshire and our treats are produced in Leicestershire and North Wales. Our ingredients are sourced as locally possible.
All of our products are available in 2kg and 15kg bags.
Yes, orders of 10 or more 15kg bags are subject to our bulk discount's when delivered via the pallet network. Please contact us to find out more.
All UK mainland deliveries are free for orders over £45 and usually made via courier or through the Pallet Network on larger lorries.
Please allow up to 7 working days for your delivery to arrive. If you order is with a courier you will receive tracking details via email directly from them.
From the My Account option in the header, you will see a customer login form. Instead, please select the "forgot your password" link and follow the instructions presented. You will then receive an email containing a link to reset your password. If you are still having issue, please contact us.
